The 2009/2010 Human Resources Report

Facts and figures.

3.7 3.1 Recruitment at Deutsche Telekom Group in Germany. In thousands (FTE, full time equivalents, figures rounded). 1.0 1.2 2.2 1.8 1.5 1.4 1.3 1.2 2.2 2.6 2006 2007 2008 2009 1 2 3 Trainees taken on after completion of vocational training/cooperative degree course External recruitment (graduates and experts) Important HR indicators at a glance. *2009: Overproportional increase in international employees in contrast to revenue growth Germany International Group 250 300 350 Revenue per employee. In 1 thousands. 2006 2007 2008 2009 247 338 202 257 204 347 263 210 341 251 218 285* 50 100 150 200 250 300 In thousands, as of Dec. 31 of each year. Deutsche Telekom workforce 1996–2009. 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Domestic International 201.1 190.9 179.1 172.7 179.2 178.3 177.8 173.3 171.0 168.0 160.0 148.9 131.7 127.5 19.6 18.4 16.8 23.1 47.8 78.7 78.1 75.2 73.7 75.7 88.8 92.5 96.0 132.4* 220.7 209.3 195.9 195.8 227.0 257.1 256.0 248.5 244.6 243.7 248.8 241.4 227.7 259.9 *Current workforce figures include 32,990 FTE at OTE Group workforce in Germany. Civil servants at affiliated companies Total civil servants Employees in Germany Total number of employees in Germany Percentage of civil servants in Germany 31.12.2009 17,610 13,267 52,756 49,052 78,957 78,435 40.1 38.5 131,713 127,487 3,033 6,597 Proportion of civil servants. 35,559 20,318 59,840 89,098 40.2 148,938 20082007 3,963 32,113 29,188Active civil servants Civil servants on temporary leave from civil-servant status (ISB)* *Civil servants whose status as such is currently suspended. They have (temporarily) switched to an employee relationship (not covered by collective bargaining agreements). 2009 14.1 9.8 14.3 9.0 1.1 b 0.5 a 13.0 13.8 61.7 29.7 29.9 64.6 28.4 30.1 21.1 21.4 in 1 billion Personnel costs in the Group Special factors Personnel costs in the Group adjusted for special factors 20072006 Net revenue Personnel expenditures. 15.416.5 11.313.1 2.0 c2.8 13.413.7 62.561.3 31.533.7 30.230.4 Adjusted personnel cost ratio (in %) Special factors (in 3 billion): Calculated and rounded on the basis of millions for greater precision. a Expenses for staff-related measures (early retirement arrangements, severance and compensation payments, etc.) primarily in the Germany (- 0.3), and Systems Solutions (- 0.1) operating segments, as well as of Group Headquarters & Shared Services (- 0.1). b Expenses for staff-related measures (early retirement arrangements, severance and compensation payments, etc.) primarily in the Germany (- 0.8) and Systems Solutions (- 0.3) operating segments. c Expenses for staff-related measures (early retirement arrangements, severance and compensation payments, etc.) primarily in the Germany (- 1.1), Southern and Eastern Europe (- 0.1), and Systems Solutions (- 0.2) operating segments, as well as of Group Headquarters & Shared Services (- 0.5). 2008 21.522.3 of which: national of which: national Personnel cost ratio national Deutsche Telekom Group worldwide. 74.570.7 86.1101.1 80.282.8 Thousands of 1 National International Group as a whole 65.663.0 41.344.1 53.655.4 Adjusted personnel costs 2009 Adjusted personnel costs 2008 EBITDA 2009EBITDA 2008 Personnel costs and EBITDA per employee. FY 2008 and 2009, per FTE.

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