The 2009/2010 Human Resources Report

TALENT. 10 So many opportunities to learn. Katja Petzsche: Training, higher learning and dissertation at Deutsche Telekom. 12 It took concentration and ability. Claudia Förster and Manfred Ripper: Taking creative new paths with the Service Academy. 14 You see things with different eyes. Gema Garcia and Stefan Rohfuss on Telekom X-change: Work and personal experiences on international assignments. 15 The best chances – with the best talents. Bologna@Telekom. Comprehensive higher education and retraining, worldwide employee programs. Statement by Dr. Peter Körner, Head of Human Resources Development Content. TEAM. 4 Receiving, returning and redeeming trust. Haritharan Gunapalasingam: Living and experiencing the new Guiding Principles in everyday business life. 6 It‘s good to help – and good to know how. Sonja Stockfisch on her voluntary work as a pandemic medical aid. Health management and disease prevention in the Group. 8 Getting things moving together. Martina Schildknecht: Events and social media as elements of change communication. Heading for Enterprise 2.0. 9 Team spirit, service mentality, vitality – our way to One Company One company, one team, a common service culture: the global One Company. Statement by Thomas Sattelberger, Board member responsible for Human Resources. Publishing information. Deutsche Telekom AG, Corporate Communications Postfach 2000, 53105 Bonn, www.telekom.com Concept and editorial input: Deutsche Telekom AG; Laycom PR und Medienagentur, Bonn Design and production: Laycom PR und Medienagentur, Bonn Pictures: Wolfram Scheible, Stuttgart; Deutsche Telekom AG, Bonn Printing and processing: Schotte GmbH & Co. KG, Krefeld Translation: Corporate Language Management Deutsche Telekom AG Cover picture front: At T-Mobile headquarters, Bonn – the Telekom employees Franziska Beckmann and Roman Neumann (cover) as well as Katja Petzsche and Haritharan Gunapalasingam (cover picture back) The Human Resources Report 2009/2010 is available on the Internet at www.telekom.com/hr-report. A German version is also available at www.telekom.com/personalbericht. KNo. 642 200 184 (German), KNo. 642 200 185 (English) March 2010 2 Content