The 2009/2010 Human Resources Report

In order to turn our Group vision into action for our customers, HR supports the fundamental transformation of Deutsche Telekom to “One Company.”

Team 6|7 Transforming the company hand in hand: New quality in social partnership. We collaborate closely in working out all the steps that are necessary. With a letter of intent that it drew up together with the supervisory board’s employee representatives, the HR unit succeeded in slicing the Gordian knot for swift execution of the transformation process at Deutsche Telekom AG and convergence of the fixed and mobile networks in Germany. The letter of intent has been, and is still being, transported into the company’s various collective agreements and works agreements. One key result are the basic assurances made to the 1,400 employees who moved from T-Mobile to the appropriate units in the Group and to 17,500 employees who will work for the new Telekom Deutschland GmbH in the future. These comprise not only abstaining from compulsory redundancies but also main- taining pay levels, harmonizing employment terms and abstaining from personnel layoffs as a result of integration. We passed on the 2.5 percent pay rise agreed for 2010 at Deutsche Telekom AG and the service compa- nies with effect on January 1, 2010 to all employees who are covered by collective agreement. Collective bargaining accompanies restructuring of Deutsche Telekom AG. Deutsche Telekom AG’s collective agreements apply for the new Deutsche Telekom AG/Service Headquarters (GHS) simultaneously with the team changes. They have been modified where necessary in order to integrate employees who previously worked under different collective agreements, with appropriate transitional und protection provisions. Partnering to build the new Telekom Deutschland GmbH: The scene is set for merging the fixed and mobile communications segments. We have reached agreement with the unions on the key parameters for the new Telekom Deutschland GmbH on the basis of the joint letter of intent: New collective agreements will be negotiated for it on the basis of the agree- ments in force at Deutsche Telekom AG. Again, transitional und protection provisions are in place for employees covered by collective agreements and affected by the transfer. Besides this, the integrated company offers its employees a range of new prospects for their work and careers. Business customer segment repositioned. In optimizing our company’s focus in the corporate and business customer segment, we also aim to offer our customers an integrated, end-to-end, tailor-made service. We completed the necessary reshuffle of the two new business units, moving “Corporate Customers” to T-Systems and “Business Customers” to T-Home Sales & Service Deutschland with effect on April 1, 2009. This step serves to sharpen T-Systems’ profile as the first point of contact for integrated solutions based on information and communications technology for our 400 (inter)national corporate customers, public sector and healthcare cus- tomers. At the same time, we are bundling strengths in our Germany busi- ness as a provider of standard and business telecommunications products for around 160,000 business customers in the small to mid-sized enter- prise segment. Our activities in all three change processes were character- ized by the will to cooperate with employee representatives to implement the changes with as little conflict and as fairly as possible for our employees. Segments Systems SolutionsEuropeGermanyUSA Global structure of Deutsche Telekom. Structure of Board of Management. As of December 31 2009. Units CEO Chairman of the Board of Management COO Chief Operations Officer Germany Southern and Eastern Europe T-Systems Human Resources Data Privacy, Legal Affairs, Compliance Finance Contents