The 2009/2010 Human Resources Report

Abbreviations and key HR terms

Glossary. Go Ahead! Group-wide expert development. Go Ahead! facilitates uniform skills management with Group-wide standards in expert development. Optimization of this program is one of the eleven strategic Human Resources projects. HR@2009/2012 One of HR’s top projects which focuses on all HR staff and executives in Germany. Objective: to implement the reorganization of HR. STEP up! STEP up! (Systematic & Transparent Executive Development Program) is the Group-wide HR development system which addresses executives throughout the Group. Simply HR Cutting red tape by simplifying HR processes and products. Objective: improved, more transparent and quicker task execution. HR – Your partner in business. HR’s mission, based on four strategic cornerstones: Add Value, Enable Transformation, Best People and HR Excellence. Add Value Staff performance, company labor costs in line with the market. Best People Long-term HR development focused on promoting employees from among the company’s own ranks. Enable Transformation Development of a service culture embraced by all executives and employees. Objective: to create a common understanding of service excellence within the Group. HR Excellence Reorganization of the HR department. The HR@2009 project has been designed to sharpen HR’s profile as a partner in business.

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