HR Report 2010/2011 - Deutsche Telekom AG

We draw on the best talent in all its diversity by offering attractive development opportunities and work environments as an employer.

Competitive workforceHR Big 4 and Group strategy Service culture Talent agenda HR@2012 35 Performance & Potential Review, an established tool for personal feed- back and development. The Performance & Potential Review (PPR) makes a significant contribution to establishing Group-wide transparency and har- monizing HR development processes. In 2010, we successfully used it for international executive development as part of STEP up!. Furthermore, the PPR was extended to 2,700 executives and team leaders not covered by collective agreements in Germany and more than 2,000 executives in other countries in 2010. Overall, our executives are very satisfied with the PPR as the platform for personalized management development. We used the feed- back of executives to improve the IT tool once again, which was used for the first time in 2009. In order to determine how satisfied the newly inclu- ded executives and team leaders are with the PPR, we are carrying out a new customer satisfaction survey at the start of 2011. The extension of the PPR to executives and team leaders not covered by collective agreements underlines the huge importance of this tool. In a Group that is increasingly coming together as One Company, the Performance & Potential Review creates a transparent and consistent basis for assessing performance, com- petencies and potential; it systematically improves the development oppor- tunities of each individual; and overall it contributes to a consistent leader- ship approach throughout all parts of the Group. Thus the PPR substantially simplifies and optimizes talent recruiting and succession management. STEP up! – international roll-out of development programs in full swing. In order to further develop high performers from within the company, to network them and prepare them for tasks with greater responsibility, we have established a wide array of development programs for executives throughout the Group. This includes the Leadership Excellence Programs (LEP), which are differentiated by management group. In 2010, more than 800 executives took part in LEPs, also including participants from interna- tional units. The Executive Development Program (FEP) and its international equivalent, the Leadership Development Program (LDP), particularly sup- port employees who are preparing for their first management position, but also executives. Expert career path throughout the Deutsche Telekom Group. As an al- ternative to a traditional management career, we have introduced a deve- lopment program for experts (Go Ahead!) in the company. Currently, some 33,000 T-Systems employees in Germany alone benefit from Go Ahead!. Added to them are employees at T-Systems’ Local Business Units and in European fixed network and mobile subsidiaries. The expert development focuses on competitive areas such as information and communications technology and project management. In addition, more than 3,000 experts from T-Systems took part in the strategic CAMPUS training programs for expert development in 2010. Alternatives to a management career. In addition to broad-scale further training activities for our specialists, T Systems also selected more than 560 top performers and high potentials in 2010 to take part in development programs for expert careers. The employees have already been assigned to the relevant expert groups. In the international programs Professional Expert Program and Professional Expert Conference, as well as the Top Expert Community, experts network with each other and with top manage- ment. Thanks to the positive feedback, the programs will be continued in 2011 with larger numbers of participants and a greater proportion of wo- men and international participants. We are also further rolling out Go Ahead! internationally. Other Group companies are also joining the internationalization of T-Systems Go Ahead! At T-Mobile Austria, the development program for professionals has already been fully implemented for around 1,200 experts. Go Ahead! has also been introduced for selected groups of experts at the Croatian company Hrvatski Telekom, in the Netherlands and in the Czech Republic. Initial preparations are underway at Magyar Telekom (Hungary) and PTC (Poland). We are gra- dually continuing our international roll-out in the Czech Republic, Slovakia, the Netherlands and Greece.