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HR Report 2010/2011 - Deutsche Telekom AG

Abbreviations and key HR terms.

The Great Experience 9 Comprehensive training offer. In Germany alone, our employees completed some 775,000 training days in the year 2010. This is equivalent to an average of 6 days per em- ployee for continuing education – and an investment of almost EUR 170 million in the know-how of our workforce. Development programs for executives. Our broad range of Group-wide development pro- grams for executives includes the Leadership Excellence Programs (LEP), with varying con- tent tailored to different management groups. In 2010, over 800 executives took part in LEPs, including executive staff from our inter- national units. Expert and project career for the entire Deutsche Telekom Group. As an alternative to a traditional management career, we have introduced Go Ahead!, a framework for ex- pert and project manager development. Cur- rently, some 33,000 T-Systems employees in Germany alone benefit from Go Ahead!. In addition, participants include colleagues from the national companies and our European fixed-line and mobile subsidiaries. We also continue to roll out Go Ahead! at an internati- onal level. Skills development Go Ahead! Global Assignment: Going international at Telekom. On the basis of her personal history alone, HR expert Maria Victoria Ziegler is an excellent example of how Group employees are steadily going multi- national. Her great-grandfather came from Switzerland, she herself was born and grew up in Argentina, and worked for German companies there includ- ing VW and Siemens. In 2004 Maria Victoria Ziegler joined the “Telekom family.” She came to Germany in January 2008 through the Group’s inter- national HR development program Telekom X-change, now works at the Global Assignment Center (GAC) and is a member of the HR talent pool. The GAC is the central point of contact for all units arranging international assignments that are due to last longer than three months. At the Global Assignment Center, Maria Victoria Ziegler acts as the binding link to the international HR team, which supports international assignments at local level. She therefore maintains a regular exchange with local HR colleagues in 40 countries all over the globe. “At GAC we have experts who cover all the topics involved, from visas, taxes and social insurance to personal and health insurance as well as questions about salaries and contracts. They advise employees in order to find the optimal solution in each case,” the HR expert explains. “We cooperate closely with our international HR colleagues to ensure that assignments are planned and implemented without any hitches.” The GAC supports internationalization by drawing up framework conditions for international assignments which are valid worldwide and for talent promotion programs such as Telekom X-change. A unique experience, the opportunity for personal development and new career prospects are just three of the reasons for going international at Telekom. In 2010, the Global Assignment Center looked after more than 500 employees on international assignments. Today, Maria Victoria Ziegler still benefits from her personal experiences with Telekom X-change: “It was very rewarding, and helps me to understand the wishes and expectations of our customers. I really enjoy my work, because I come into contact with people from very different cultures every day.” STEP up!