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Deutsche Telekom AG - Interim Group report - January 1 to March 31, 2011

23Interim Group management report Development of business in the operating segments. Germany. Customer development. Fixed-network lines (’000) IPTV* (’000) 24,31224,65025,02425,54925,864 Mar.31,2010 June 30,2010 Sept.30,2010 Dec. 31,2010 Mar.31,2011 Mar.31,2010 June 30,2010 Sept.30,2010 Dec. 31,2010 Mar.31,2011 1,257 1,156 1,042 971 896 * Customers connected Retail broadband lines (’000) Mobile customers* (’000) Mar.31,2010 June 30,2010 Sept.30,2010 Dec. 31,2010 Mar.31,2011 12,06911,95411,84411,79511,665 Mar.31,2010 June 30,2010 Sept.30,2010 Dec. 31,2010 Mar.31,2011 34,57434,69434,882 36,97638,544 * Deregistration of inactive prepay customers’ cards: 4.4 million in FY 2009; 8.3 million in FY 2010, of which 1.5 million in Q1 2010, 2.5 million in Q2 2010, 3.1 million in Q3 2010 and 1.2 million in Q4 2010; 1.0 million in Q1 2011. Since April 1, 2010, Telekom Deutsch- land GmbH has automatically terminated prepaid cards that have not been topped up for two years and have been inactive for three months.