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Deutsche Telekom AG - Interim Group report - January 1 to September 30, 2011

23Interim Group management report Development of business in the operating segments. Germany. Customer development. Fixed-network lines (’000) IPTV customers* (’000) 23,694 Sept. 30, 2011 25,024 Sept. 30, 2010 24,650 Dec. 31, 2010 24,312 Mar. 31, 2011 24,017 June 30, 2011 1,375 Sept. 30, 2011 1,042 Sept. 30, 2010 1,156 Dec. 31, 2010 1,257 Mar. 31, 2011 1,301 June 30, 2011 * Customers connected Retail broadband lines (’000) Mobile customers* (’000) 12,201 Sept. 30, 2011 11,844 Sept. 30, 2010 11,954 Dec. 31, 2010 12,069 Mar. 31, 2011 12,153 June 30, 2011 Sept. 30, 2011 34,905 Sept. 30, 2010 Dec. 31, 2010 Mar. 31, 2011 June 30, 2011 34,882 34,694 34,574 34,517 * Deregistration of inactive prepay customers’ cards: 8.3 million in FY 2010, of which 1.5 million in Q1 2010, 2.5 million in Q2 2010, 3.1 million in Q3 2010, and 1.2 million in Q4 2010; 1.0 million in Q1 2011, 1.1 million in Q2 2011, 1.0 million in Q3 2011. Since April 1, 2010, Telekom Deutschland GmbH has automatically terminated prepaid cards that have not been topped up for two years and have been inactive for three months.