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Deutsche Telekom AG - Interim Group report - January 1 to September 30, 2011

35Interim Group management report United States (discontinued operations). Customer development. Contract customers* (’000) Prepay customers* (’000) 25,598 Sept. 30, 2011 26,698 Sept. 30, 2010 26,447 Dec. 31, 2010 26,065 Mar. 31, 2011 25,784 June 30, 2011 8,113 Sept. 30, 2011 7,059 Sept. 30, 2010 7,287 Dec. 31, 2010 7,570 Mar. 31, 2011 7,801 June 30, 2011 * Prior-quarter amounts have been restated to conform to current period customer reporting classifications. Sept. 30, 2011 millions June 30, 2011 millions Change Sept. 30, 2011/ June 30, 2011 % Dec. 31, 2010 millions Change Sept. 30, 2011/ Dec. 31, 2010 % Sept. 30, 2010 millions Change Sept. 30, 2011/ Sept. 30, 2010 % United States Mobile customers 33.7 33.6 0.3 33.7 – 33.8 (0.3) At September 30, 2011, the United States operating segment (T-Mobile USA) had 33.7 million customers, a net decrease in customers of 24,000 for the first nine months of 2011 compared to a net decrease of 34,000 for the first nine months of 2010. Compared to the first nine months of 2010, contract customer losses were offset by prepaid net additions. In the first nine months of 2011, T-Mobile USA had 849,000 net contract customer losses compared to 66,000 net contract customer losses in the first nine months of 2010. In the first nine months of 2011, contract customer losses were impacted by a decline in post- pay customer gross additions and the strategic phase out of certain hybrid products, partially offset by customer growth in partner branded services and mobile broadband. In the third quarter of 2011, T-Mobile USA introduced new unlimited Value plans, which resulted in an improvement in net contract customer losses during the quarter. This is in line with T-Mobile USA’s focus on improving customer quality and simplified plans offered to customers. Ad- ditionally, connected devices contributed strong net customer additions in the first nine months and totaled 2.5 million at September 30, 2011. In the first nine months of 2011, T-Mobile USA had 825,000 net prepaid customer additions compared to 33,000 net prepaid customer additions in the first nine months of 2010. The significant improvement in net prepaid customer additions in the first three quarters of 2011 was due primarily to unlimited prepaid monthly 4G and MVNO customer growth. At September 30, 2011, T-Mobile USA had 3.5 million MVNO customers.