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Deutsche Telekom AG - Interim Group report - January 1 to September 30, 2011

42 Total revenue. Total revenue at Group Headquarters & Shared Services in the reporting period decreased by 5.4 percent year-on-year, mainly due to the decline in revenue in the Real Estate Services unit in connection with the more efficient use of floor space by the operating segments, especially for technical facilities. EBITDA, adjusted EBITDA. Adjusted EBITDA at Group Headquarters & Shared Services improved year- on-year in the first three quarters of the 2011 financial year, mainly as a result of the non-recurrence of litigation risks recognized in the past. The decrease in headcount at Vivento also had a positive effect on adjusted EBITDA. The con- tinued positive trend was partly offset by the more efficient use of floor space by the operating segments. Adjusted EBITDA in the reporting period was also negatively affected by higher income in the prior year from the reclassification of real estate from assets held for sale to non-current assets. Overall, EBITDA was negatively impacted by special factors of EUR 324 million in the reporting period, which essentially relate to expenses for staff-related measures, primarily for early retirement, and expenses in connection with the sale of T-Mobile USA. In the same period in 2010, special factors of EUR 107 million had a negative effect on EBITDA – mainly as a result of expenses for staff-related measures. EBIT. Loss from operations (EBIT) increased by EUR 112 million compared with the prior-year period. This was mainly due to the increase in negative special factors. By contrast, the improvement in adjusted EBITDA had a positive effect. Employees. The average number of employees in the first nine months of 2011 was 21,570. The decrease of 769 compared with the prior-year period was mainly due to the headcount decrease at Vivento.