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Deutsche Telekom AG - Interim Group report - January 1 to March 31, 2012

14 Mar. 31, 2012      thousands Dec. 31, 2011 thousands Change Mar. 31, 2012/ Dec. 31, 2011 % Mar. 31, 2011 thousands Change Mar. 31, 2012/ Mar. 31, 2011 % Total Fixed-network lines 23,140 23,399 (1.1) 24,312 (4.8) Retail broadband linesa 12,367 12,265 0.8 12,069 2.5 TV 1,725 1,553 11.1 1,257 37.2 Mobile customers 35,100 35,403 (0.9) 34,574 1.5 Contract customersa 18,114 18,221 (0.6) 17,198 5.3 Prepay customers 16,987 17,182 (1.1) 17,376 (2.2) Unbundled local loop lines (ULLs) 9,602 9,598 0,0 9,570 0.3 Wholesale unbundled lines 1,253 1,222 2.5 1,108 13.1 Wholesale bundled lines 657 704 (6.7) 891 (26.3) Of which: consumers Fixed-network lines 18,448 18,763 (1.7) 19,579 (5.8) Retail broadband linesa 9,983 9,959 0.2 9,796 1.9 TV 1,582 1,434 10.3 1,162 36.1 Mobile customers 29,008 29,333 (1.1) 28,926 0.3 Contract customersa 12,799 12,874 (0.6) 12,052 6.2 Prepay customers 16,209 16,459 (1.5) 16,874 (3.9) Of which: business customers Fixed-network lines 3,566 3,505 1.7 3,599 (0.9) Retail broadband lines 2,051 1,973 4.0 1,942 5.6 TV 142 117 21.4 95 49.5 Mobile customers 6,092 6,070 0.4 5,648 7.9 Contract customersa 5,314 5,347 (0.6) 5,145 3.3 Prepay customers (M2M)b 778 723 7.6 502 55.0 a Stationary wireless solutions have been reported under mobile contract customers since October 1, 2011. b M2M: machine-to-machine. Total. In our Germany operating segment, we held our own in the market in the face of regulatory interventions and intense competition by focusing on high-value business. By the end of the first quarter of 2012, 67,000 customers had already used our Call & Surf Comfort via Funk product, which was launched in the second quarter of 2011. This wireless technology enables fast Internet surfing even in areas without DSL coverage. Fixed network. Telephony, Internet, and TV. Line losses in traditional fixed-network telephony decreased year-on-year, now totaling 259 thousand. The vast majority of these losses resulted from customers switching to cable network operators. Our share of the German broadband market stood at around 45 percent in the first three months of the year. The number of broadband lines increased by 0.1 million to 12.4 million in the reporting period. Of these customers, 0.7 million have VDSL lines. As of March 31, 2012, a total of 1.7 million customers were using our television service Entertain. As many as 192,000 of them were using Entertain via Sat. Mobile communications. Mobile telephony and data services. The number of mobile customers at the end of the first quarter of 2012 totaled 35.1 million; this corresponds to a decrease of 0.9 percent compared with December 31, 2011. The development was positive on the whole thanks to the strong performance of machine-to- machine, congstar and Call & Surf Comfort via Funk. It was adversely affected by a legal dispute with a reseller which resulted in the migration of customers to another network operator. The proportion of smartphones (e.g., the iPhone) in all cell phones sold has increased by around 14 percent since the end of 2011. Thus 76 percent of all cell phones sold in the first quarter of 2012 were smartphones. Consumers. The number of mobile contract customers increased further in the first quarter of 2012. In particular, packages with integrated data flat rates for the mobile Internet (Call & Surf Mobil and Complete Mobil), especially the promotional rates included, sold well. Through these packages we migrated a large num- ber of customers from pure voice rates to higher-value data calling plans. In the area of text messaging rates, we successfully marketed our “SMS Flat all net” option. The decrease in the number of prepay customers is largely attributable to the deactivation of inactive cards. This decline was not compensated by new customer additions.

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