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Deutsche Telekom AG - Interim Group report - January 1 to March 31, 2012

16 Europe. Customer development. Fixed-network lines. (’000) IPTV customers. (’000) 10,339 Mar. 31, 2012 11,101 Mar. 31, 2011 10,929 June 30, 2011 10,751 Sept. 30, 2011 10,563 Dec. 31, 2011 842 Mar. 31, 2012 712 Mar. 31, 2011 731 June 30, 2011 770 Sept. 30, 2011 809 Dec. 31, 2011 Retail broadband lines. (’000) Mobile customers. (’000) 4,614 Mar. 31, 2012 4,482 Mar. 31, 2011 4,524 June 30, 2011 4,530 Sept. 30, 2011 4,588 Dec. 31, 2011 Mar. 31, 2012 60,208 Mar. 31, 2011 June 30, 2011 Sept. 30, 2011 Dec. 31, 2011 59,264 26,799 59,476 59,467 60,293 26,651 26,052 26,116 26,393 Contract customers EBITDA, adjusted EBITDA. EBITDAadjustedforspecialfactorsdecreasedby2.0percenttoEUR2.3billion. It was not possible to fully offset the decline in revenue by cost savings. We were not able to lower service costs as we had done in recent years. At the same time, mobile interconnection costs increased, for instance, by continu- ously offering more valuable calling plans, e.g., with minute buckets and unlimited text messaging into third-party networks. Nevertheless, the adjusted EBITDA margin improved by 0.2 percentage points. EBITDA was adversely affected in parti­cular by early retirement expenses, which we recognized as a special factor. EBIT. Profit from operations for our Germany operating segment amounted to EUR 0.9 billion, down EUR 0.3 billion year-on-year. The decrease was primarily attributable to higher depreciation and amortization following major invest- ments in the prior year as well as early retirement expenses included under special factors. Cash capex. Our cash capex remained at the prior-year level. We mainly invested in network infrastructure for the next-generation Gigabit society, in connecting base stations with high bit rates, and in the core network to operate the new mobile communications cells.

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