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Deutsche Telekom AG - Interim Group report - January 1 to March 31, 2012

17Interim Group management report Mar. 31, 2012 thousands Dec. 31, 2011 thousands Change Mar. 31, 2012/ Dec. 31, 2011 % Mar. 31, 2011 thousands Change Mar. 31, 2012/ Mar. 31, 2011 % Europe, total Fixed-network lines 10,339 10,563 (2.1) 11,101 (6.9)   Retail broadband lines 4,614 4,588 0.6 4,482 2.9   Wholesale bundled lines 153 153 – 166 (7.8)   Unbundled local loop lines (ULLs) 1,870 1,844 1.4 1,591 17.5   Mobile customers 60,208 60,293 (0.1) 59,264 1.6 Greece Fixed-network lines 3,219 3,317 (3.0) 3,640 (11.6)   Broadband lines 1,120 1,126 (0.5) 1,153 (2.9)   Mobile customers 7,862 7,885 (0.3) 7,600 3.4 Romania Fixed-network lines 2,428 2,487 (2.4) 2,578 (5.8)   Broadband lines 1,100 1,078 2.0 1,044 5.4   Mobile customers 6,407 6,499 (1.4) 6,641 (3.5) Hungary Fixed-network lines 1,462 1,486 (1.6) 1,546 (5.4)   Broadband lines 855 848 0.8 814 5.0   Mobile customers 4,815 4,817 (0.0) 4,777 0.8 Poland Mobile customers 14,512 14,161 2.5 13,175 10.1 Czech Republic Fixed-network lines 103 100 3.0 82 25.6   Broadband lines 103 100 3.0 82 25.6   Mobile customers 5,354 5,381 (0.5) 5,446 (1.7) Croatia Fixed-network lines 1,367 1,387 (1.4) 1,418 (3.6)   Broadband lines 654 651 0.5 642 1.9   Mobile customers 2,350 2,418 (2.8) 3,006 (21.8) Netherlands Fixed-network lines 291 294 (1.0) 298 (2.3)   Broadband lines 282 284 (0.7) 288 (2.1)   Mobile customers 4,856 4,909 (1.1) 4,718 2.9 Slovakia Fixed-network lines 1,009 1,021 (1.2) 1,051 (4.0)   Broadband lines 468 464 0.9 449 4.2 Mobile customers 2,312 2,326 (0.6) 2,363 (2.2) Austria Mobile customers 4,069 4,060 0.2 3,833 6.2 Othera Fixed-network lines 461 471 (2.1) 488 (5.5)   Broadband lines 239 239 – 223 7.2   Mobile customers 7,670 7,838 (2.1) 7,705 (0.5) a Other: national companies of Bulgaria, Albania, the F.Y.R.O. Macedonia and Montenegro. Total. In the first quarter of 2012, our Europe operating segment consolidated its customer base despite the still strained economic situation and competition. The number of our broadband lines grew again slightly. This helped us to partially offset the line losses in traditional fixed-network business. The number of fixed-network lines declined by approximately 2 percent compared with the end of the prior quarter. Thanks to encouraging growth in the number of con- tract customers, the total mobile customer base remained unchanged against the end of the prior year. In the prepay segment, the number of customers only grew markedly in Poland due to a change in the deregistration procedure. Fixed network. Telephony, Internet and TV. Compared with the prior-year quarter, the number of retail broadband lines marketed increased by around 3 percent to 4.6 million lines. Almost all countries in our Europe operating segment contrib- uted to this result. The highest growth in absolute terms compared with the end of 2011 was achieved in Romania, where the increase in broadband lines was attributable to both broadband cable and DSL lines. There was also a positive trend in the number of DSL lines in the Czech Republic, where the customer base increased by 3 percent in the first quarter compared with the end of the prior year. In Hungary, business with broadband cable lines continued to grow at the same pace as in the prior quarters, recording net customer additions of more than 4 percent compared with December 31, 2011. As regards optical fiber technology, we also continued to expand our customer base, e.g., in Romania, Croatia and Hungary. The IPTV business established itself as a consistent growth driver. Compared with the end of the prior year, we increased the number of customers by around 4 percent, largely thanks to encouraging growth in Hungary.

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