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Deutsche Telekom AG - Interim Group report - January 1 to September 30, 2015

19Interim Group management report Deutsche Telekom. Interim Group Report 9M 2015. Consumers Connected life across all screens. We added 893 thousand mobile contract customers in the first nine months of 2015, with 291 thousand of these net additions under the Telekom and “congstar” brands. The high acceptance of the MagentaMobil rate plans launched in September 2014 and the AllnetFlat rate plans at “congstar” resulted in this customer growth. As of the end of the thirdquarterof2015,thenewcompanyTelekomDeutschlandMultibrandGmbH had a contract customer base of 339 thousand. Reseller business (service providers) has increased by 262 thousand since the start of the year. The number of prepay customers declined by 1,090 thousand, primarily as a result of customers switching to low-cost contracts. Overall, the number of mobile customers decreased slightly by 0.7 percent compared with the end of 2014. We migrated 1.7 million customers to IP-based retail lines in the first three quarters of 2015. We won 187 thousand new television customers compared with the end of 2014. Of the 10.2 million broadband lines, around 2.3 million customers use a fiber-optic line – 715 thousand of which were added in the first three quarters of 2015 alone. The line losses in the fixed network totaled 257 thousand, i.e., more than 50 percent less than in the prior-year period. Business Customers Connected work with innovative solutions. The positive trend in the Business Customers segment from the prior year continued: Since the beginning of the year, we have recorded 1,101 thousand mobile customer additions, 167 thousand of whom were high-value contract customers. In mobile Internet, customers are increasingly opting for plans with higher bandwidths, in con- junction with higher-quality terminal equipment. We added 934 thousand new M2M SIM cards in a very aggressively priced market. This growth was due to the increased use of SIM cards, especially in the automotive and logistics industries. The number of fixed-network lines decreased slightly compared with the end of 2014 to 3.3 million. Broadband lines remained at the level of 2.1 millionrecordedattheendof2014,withthenumberoffiber-opticcustomers increasing by 38.3 percent. Products in the area of connected work developed positively, demand grew in particular for IT cloud products. We also recorded further growth in our rate plans “DeutschlandLAN – Complete Solution for your Office.” Wholesale The number of lines in the wholesale sector remained stable overall compared with the end of 2014 at 11.2 million. At the end of the third quarter of 2015, fiber-optic lines accounted for 10.9 percent of all lines – 4.5 percentage points more than at the end of 2014. The increased growth in our wholesale unbundled lines by 599 thousand or 27.8 percent compared with the end of 2014 was primarily attributable to the strong demand in connection with the contingent model. However, the number of bundled wholesale lines declined by 59 thousand. This trend is likely to continue for the next few years due to the fact that our competitors are switching from bundled to unbundled whole- sale products with more bandwidth or to their own infrastructure. The number of unbundled local loop lines decreased by 570 thousand or 6.5 percent compared with year-end 2014. This decrease is due first to the move to higher- quality fiber-optic wholesale lines, second to customers switching to cable operators, and third to wholesale customers migrating their retail customers to their own fiber-optic lines and to some extent also to mobile-based lines.

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