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ePaper created 2012-05-15, 11:59:32 | version 1.23.5
29 Competitive workforceHR Big 4 and Group strategy Service culture Talent agenda HR@2012 Total workforce ratio for Deutsche Telekom slightly increased, due to decrease in revenue. 2011 in billions 1. Adjusted PC1 EWC2 TWC3 Revenue Adjusted TWR4 Adjusted TWR4 2010 Total 13.6 2.9 16.5 58.7 28.1 % 27.2 % Germany 8.3 1.6 9.9 27.2 36.4 % 36.3 % International 5.3 1.3 6.6 31.4 20.9 % 19.8 % 1 Personnel costs 2 External workforce costs: cost of leased and temporary staff + cost of freelancers and consultants 3 Total workforce costs: external workforce costs + personnel costs adjusted for special factors 4 Total workforce ratio = TWC/revenue Personnel costs per FTE at Deutsche Telekom. Operating business units, in thousands 1. 10 20 30 40 50 60 70 80 Dec. 31, 2010 Dec. 31, 2011 OS* Germany T-Systems Group Headquarters and Shared Services Group as a wholeOS Europe** USA 58.2 59.3 63.3 36.4 70.069.466.2 57.5 55.7 56.5 52.4 35.9 *Operating segments **excl. SEE subsidiaries in 2010 Revenue development at Deutsche Telekom. 2010 to 2011 in billion 1. 2010 2011 Change on 2010 Net revenue, Group (total) 62.4 58.7 –3.7 Net revenue, Germany 28.1 27.2 –0.9 Net revenue, international 34.3 31.4 –2.9 International revenue as a percentage of Group revenue 55.0% 53.5%
