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The HR Report 2011/2012.

35 Competitive workforceHR Big 4 and Group strategy Service culture Talent agenda HR@2012 Communication measures on “senior management” and “understanding the strategy” topics (e.g., local management) Health protection: global follow-up measures to the 2010 employee survey. In %. Improvement in resources situation (flexible working hours, job sharing) 20 % 20 % 5 % Support of critical teams through B.A.D. health services provider Gesundheitsvorsorge und Sicherheitstechnik GmbH, TU Dresden, Telekom Training Analysis of results and development of follow-up measures Reducing workload pressures (room concepts, seminars on how to cope with stress, etc.) 35 % 20 % Work accidents at Deutsche Telekom in Germany fell further – excellent position in benchmark. Per thousand employees. Accidents from 2011 have not yet been included in the statistics published to date. 5 10 15 20 25 30 2008 2009 2010 2011 9.00 9.00 8.00 10.73 4.40 4.90 4.604.60 4.10 3.40 5.62 5.11 Accidentsonthe waytoorfromwork Accidents at workTotal number of accidents at work and on the way to or from work Accidents at work, ø of all industries Accidentsonthewaytoor fromwork,øofallindustries 25.84 5.25

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